FAQ

Generally, our items arrive within 7 to 15 days of purchase for any destination worldwide. We are sure most of the countries we will deliver within 4-7 days

When you buy an item, we will then contact you within 48 hours of your order to provide you with a tracking number. This is why it is so important to give accurate contact information, especially telephone numbers and email addresses. If you are not at home when the item is delivered, the courier will leave a notice and you can then go and pick up your package at the nearest post office.

We guarantee our shipping, which means that we promise that the item you have ordered will arrive undamaged, in a timely manner, at your doorstep. If for any reason your product does not arrive, please contact our staff and we will investigate the matter for you, and then we will re-send the item at no cost to you.

While we are quickly expanding as our presence on the net grows, we only use one dedicated telephone line at the moment. If we are speaking with another customer, or not in the office at the time you call, we do have a voice messaging service that will pick up your call. We invite you to leave us a message, and one of our staff will contact you within business hours (8 am – Midnight EST, Monday to Friday).

We also offer a live chat service, which might be easier for some of our overseas customers. There is a small tab on the side of the page that says: “Live Chat” on it, if you click this tab a small window will pop open and you will be able to easily ask any questions you might have, and one of our qualified customer support agents will be happy to help you in any way they are able. Whether your question pertains to replica Louis Vuitton handbags, or a fake Gucci wallet, our staff are knowledgeable on all of our products.

We also welcome any comments or questions you would like to send our way via email. You can reach us by clicking on the “Contact Us” button at the bottom of the page, which will take you to a form that you can type your question into. We will respond promptly within one business day. If you’d like to speak to our support staff, simply include a telephone number you can be reached at, and the time zone you are in as well as the best time to reach you and our staff will contact you as soon as possible.

If we do not have a certain model advertised on our website it means one of 3 things: We do not or have not started to reproduce this model yet.

We could not find a good source to buy this model from yet.

There is not enough demand for this model yet.

That being said most important is the demand for any model so if you really want us to carry a certain model then please get in touch with us by email or leave us feedback on our site letting us know which item you would like to see us carry and we will take it in to consideration and you might see it on our site very soon.

TRACKING YOUR PACKAGE:

Please allow 2-3 business days from the time you received you’re tracking number to the time you can track it online.

EMS

Most of our packages are shipped via EMS. Tracking numbers issued by EMS start with either EE or EA and end with CN.

You can track EMS shippments through your national postal service website:

www.usps.com (USA)

www.parcelforce.com (UK)

canadapost.com (Canada)

For all other countries if you don’t know your national postal service website you can find it here:

http://www.postoffice.com

DHL

A DHL tracking no. has 10 numbers (10 digits) & packages can be tracked at:

www.cn.dhl.com/en/express/tracking/shippers_reference.html

UPS

A UPS tracking number starts with M or H & packages can be tracked at:

www.ups.com/WebTracking/reference?loc=en_US&WT.svl=SubNav

TNT

A TNT tracking number has 9 digits & packages can be tracked at:

www.tnt.com

RPX

If your tracking begins with WKO you can track it here:

www.rpxonline.com

Aramex

A Aramex tracking number usually begins with a 7 or a 3 and they are 10 digits long and they can be tracked here:

www.aramex.com

All you have to do is enter the tracking number we will send you in to the correct box on the shipping courier’s website and you will be provided with the information on your package. As always, if you have any questions, don’t hesitate to click the Contact Us. Our staff is always happy to answer any questions.

Above all else, we are sure that the quality of our replica handbags is absolutely the highest. Our company has gone a long way towards establishing a series of checks and controls that ensure the product you receive is a perfect stand-in for the original.

Our design team takes their time establishing not only the correct pattern of the bag, but also the exact placement of every single stitch and feature. Because we craft our own replicas, not buy them from a supplier like other companies, we are able to oversee every aspect of production. We use all the same materials that the original handbag calls for, with no skimping. All embossed logos, all serial numbers, all engraved designer logos on snaps, each zipper pull – all of these aspects will be in place. We also go above and beyond – each of our designer replica handbags comes with all of the tags, extra/extension straps, branded dust bags and care cards that you would receive if you were getting the real thing.

Our quality-control team is strict – their job is to examine every single item that leaves our facility, and prevent any mistakes from slipping by.

We know that there are a lot of shoddy fakes out there. We also know that the only way to do business is to set ourselves apart from the crowd. We are completely confident in our product, and offer a 100% money-back Guarantee if, for any reason, you aren’t completely satisfied with our product.

We ship our products from our warehousing facility, which means that there will always be a delay of a few days before you are able to track your purchase. This is due to the amount of time it takes our courier service to transfer the package to the postal service of your home country.

When a product sells out, it is usually about two weeks to a month before we are able to restock it. When the ‘Buy Now’ button appears once more, that means we are once again offering that item for sale. If you’ve been waiting a long time for a specific piece, and it doesn’t seem to be reappearing, please feel free to get in touch with us by clicking on the Contact Us link at the bottom of the page, and a staff member will be happy to check up on the status of your item.

Generally, when an item isn’t in stock, it means that we are waiting on the materials. We take great pride in using only the exact same leathers, metals, and fabrics that the genuine brand-name items are made of.

This means that, rather than using second-rate components, we hold production of that piece until the correct materials are available. While it might mean a longer wait, if you have your heart set on a specific item, it also means that you receive a quality product that we are proud to offer.

Customer Notification:

You can also provied an email address to be notified when an out of stock item is restocked. All you have to do is go back to the out of stock items page and find the “Notify me when this product is back in stock” button next to the items description and enter your email address in the box under it and lock it in. Then once the item is restocked you will receive a automated email notification informing you about it.

The cost of shipping varies from country to country; please see our shipping page for the exact shipping cost to your country. You can find a link to our shipping page at the bottom of each page on our site. (Now the SHIPPING is free on minimum of USD 200)

If you’ve noticed that the Buy Now button doesn’t appear on the page beside the item you’d like to purchase, that means the item is temporarily out of stock.

You will note that while an item is unavailable, the Buy Now button is replaced with a button labeled Notify Me. All you have to do is enter your email address in the box next to it and then click on the Notify Me button.

Generally, when an item isn’t in stock, it means that we are waiting on the materials. We take great pride in using only the exact same leathers, metals, and fabrics that the genuine brand-name items are made of. This means that, rather than using second-rate components, we hold production of that piece until the correct materials are available. While it might mean a longer wait, if you have your heart set on a specific item, although it also means that you receive a quality product that we are proud to offer.

We currently accept payment through any of the following options:

Credit/Debit Cards:

Visa Credit Card.

Visa Debit Card.

Western Union:

We offer a 5% discount for all orders paid for through Western Union.

BitCoin:

We offer a 10% discount for all orders paid for through BitCoin.

Instant Banking:

We offer a 5% discount for all orders paid for through Instant Banking.

MoneyGram:

We offer a 5% discount for all orders paid for through MoneyGram.

Ria Transfer:

We offer a 5% discount for all orders paid for through Ria Transfer.

For more information on the forms of payment we accept please get in touch with us by clicking on the Contact Us button located at the bottom of this site.

These are the discounts we currently offer:

We are offering a FLAT 35% discount throughout the website which goes up to 60% along with free shipping*.

Of course you can, our products are a point of pride for us – if for any reason you aren’t 100% satisfied with your purchase, you may return it to us via courier and we will offer you a refund or exchange.

In order to qualify for a refund or replacement, we ask that you just contact us to let us know that you would like to send an item back to us within 7 days of receipt of the return information. The item/s you would like to return must be in new, unworn condition and all accessories must also be returned with the item.

To get this process started, simply contact one of our staff by clicking on the Contact Us link at the bottom of the page, and we will be happy to help.

Our guarantee applies to all orders placed on PurseValleyFactory.com no matter what method of payment you choose. We issue refunds by Bitcoin & Credit Card. No matter what payment method you choose, your satisfaction is guaranteed!

If we do not have a certain model advertised on our website it means one of 3 things: We do not or have not started to reproduce this model yet.

We could not find a good source to buy this model from yet.

There is not enough demand for this model yet.

That being said most important is the demand for any model so if you really want us to carry a certain model then please get in touch with us by email or leave us feedback on our site letting us know which item you would like to see us carry and we will take it in to consideration and you might see it on our site very soon.

When a product sells out, it is usually about two weeks to a month before we are able to restock it. When the ‘Buy Now’ button appears once more, that means we are once again offering that item for sale. If you’ve been waiting a long time for a specific piece, and it doesn’t seem to be reappearing, please feel free to get in touch with us by clicking on the Contact Us link at the bottom of the page, and a staff member will be happy to check up on the status of your item.

Generally, when an item isn’t in stock, it means that we are waiting on the materials. We take great pride in using only the exact same leathers, metals, and fabrics that the genuine brand-name items are made of.

This means that, rather than using second-rate components, we hold production of that piece until the correct materials are available. While it might mean a longer wait, if you have your heart set on a specific item, it also means that you receive a quality product that we are proud to offer.

Customer Notification:

You can also provied an email address to be notified when an out of stock item is restocked. All you have to do is go back to the out of stock items page and find the “Notify me when this product is back in stock” button next to the items description and enter your email address in the box under it and lock it in. Then once the item is restocked you will receive a automated email notification informing you about it.

If you’ve noticed that the Buy Now button doesn’t appear on the page beside the item you’d like to purchase, that means the item is temporarily out of stock.

You will note that while an item is unavailable, the Buy Now button is replaced with a button labeled Notify Me. All you have to do is enter your email address in the box next to it and then click on the Notify Me button.

Generally, when an item isn’t in stock, it means that we are waiting on the materials. We take great pride in using only the exact same leathers, metals, and fabrics that the genuine brand-name items are made of. This means that, rather than using second-rate components, we hold production of that piece until the correct materials are available. While it might mean a longer wait, if you have your heart set on a specific item, although it also means that you receive a quality product that we are proud to offer.

Before final payment you will notice a tab with which you can enter the code and it will be reflected on your invoice.

We currently accept payment through any of the following options:
Credit/Debit Cards:
Visa/Master Credit Card.
Visa/Master Debit Card.
Western Union:
We offer a 5% discount for all orders paid for through Western Union.
BitCoin:
We offer a 10% discount for all orders paid for through BitCoin.
Instant Banking:
We offer a 5% discount for all orders paid for through Instant Banking.
MoneyGram:
We offer a 5% discount for all orders paid for through MoneyGram.
For more information on the forms of payment we accept please get in touch with us by clicking on the Contact Us button located at the bottom of this site.

These are the discounts we currently offer:
We are offering a FLAT 20% discount throughout the website along with FREE SHIPPING.(Minimum Buying $200)
We also offer a further 10% discount on top of the above mentioned discounts to all our customers that decide to pay by BitCoin.

Off course you can, our products are a point of pride for us – if for any reason you aren’t 100% satisfied with your purchase, you may return it to us via courier and we will offer you a refund or exchange.
In order to qualify for a refund or replacement, we ask that you just contact us to let us know that you would like to send an item back to us within 7 days of receipt of the return information. The item/s you would like to return must be in new, unworn condition and all accessories must also be returned with the item.
To get this process started, simply contact one of our staff by clicking on the Contact Us link at the bottom of the page, and we will be happy to help.

Yes, the pictures you see are taken by our staff from different angles to give the exact picture. We believe in long term business so we know this rule very well.

It is our prerogative to make you, the customer, happy. We know that our business cannot thrive without at happy, loyal client base. A huge part of gaining and maintaining this stable client base is making sure that our customers are getting excellence at all times. The only way to ensure the trust and support of our customers is by guaranteeing our commitment to excellent products and excellent services.

Our Quality Guarantee:
At PurseValleyFactory.com we are committed to building lasting relationships with our clients by providing only the best quality products. Our team of trained experts examine the markets to find the best supplier for each item on our site. We then follow up with the factories to ensure that each item is manufactured with top quality materials and identical to the original in every way. Finally, in the last minutes before shipment, each individual item is hand inspected by our highly trained quality control experts. All of this just to ensure that you receive the best quality replica items on the market! We are so confident in our quality standards that we provide a 100% quality guarantee. If you are not satisfied with your merchandise in any way, you may return it for a refund or replacement.

Our Delivery Guarantee:
Purchasing online, particularly when your shipment is being delivered from abroad, can make even the most experienced shopper uncomfortable. Your merchandise could be lost, held up in customs, or delivered to the wrong address. At PurseValleyFactory.com we handle the worrying for you! We guarantee all items of your order will be delivered to you or we will reship at our own expense or refund your entire order.

We’ve got you covered:
Our guarantee applies to all orders placed on PurseValleyFactory.com no matter what method of payment you choose. We issue refunds by Bitcoin/Cards. No matter what payment method you choose, your satisfaction is guaranteed!

During the 6 month warranty period we will repair any problem we can that you might have with the product, but courier charges would have to be borne by the customers.

Please allow 2-3 business days from the time you received you’re tracking number to the time you can track it online.

EMS

Most of our packages are shipped via EMS. Tracking numbers issued by EMS start with either EE or EA and end with CN.

You can track EMS shippments through your national postal service website:

www.usps.com (USA)

www.parcelforce.com (UK)

canadapost.com (Canada)

For all other countries if you don’t know your national postal service website you can find it here:

http://www.postoffice.com

DHL

A DHL tracking no. has 10 numbers (10 digits) & packages can be tracked at:

www.cn.dhl.com/en/express/tracking/shippers_reference.html

UPS

A UPS tracking number starts with M or H & packages can be tracked at:

www.ups.com/WebTracking/reference?loc=en_US&WT.svl=SubNav

TNT

A TNT tracking number has 9 digits & packages can be tracked at:

www.tnt.com

RPX

If your tracking begins with WKO you can track it here:

www.rpxonline.com

Aramex

A Aramex tracking number usually begins with a 7 or a 3 and they are 10 digits long and they can be tracked here:

www.aramex.com

All you have to do is enter the tracking number we will send you in to the correct box on the shipping courier’s website and you will be provided with the information on your package. As always, if you have any questions, don’t hesitate to click the Contact Us. Our staff is always happy to answer any questions.

We ship our products from our warehousing facility, which means that there will always be a delay of a few days before you are able to track your purchase. This is due to the amount of time it takes our courier service to transfer the package to the postal service of your home country.

The cost of shipping varies from country to country; please see our shipping page for the exact shipping cost to your country. You can find a link to our shipping page at the bottom of each page on our site. ( NOW THE SHIPPING IS FREE if you buy $200 worth of products )

Yes, there are few countries that we don’t ship, check the restricted shipping countries. We are sad to inform you that, due to strict customs regulations, we stopped shipping to the following countries:

Chile
Hondoras
Guatemala
Barbados
Argentina
Trinidad and Tobago
Turks and Caicos

We have good experience of customs departments and it would clear 99% but 1% is for very rare instances and if a seizure is done we will send it for free of cost.

We declare the parcel as a gift with least possible value and duties are not charged on them. But there are some instances in which it would be charged, they will charge according to the declared value which will be very less, usually a few dollars. Your countries rules are not under our direct control and latest notifications. However, we will try our best that you don’t get charged.

Being an Affiliate is probably the easiest way to make money online. Our Affiliates make money by referring customers to us online. As an Affiliate, all you need to do is place a link, banner, or clickable image on your site that will send traffic to us. We pay 10% commission on all sales that Affiliates send to us. This program is a simple way to gain extra income.

We pay our Affiliates once a month on the 15th. Our affiliates have the choice of receiving payments through any of the following payment platforms: Ecoin, BitCoin. To get started with an Affiliate account just get in touch with us by filling out our contact form Here. We will set up an account for you and send you your account info and login via email. Then, all you have to do is place your affiliate link or banner and wait for pay day!